Returns & Exchanges Policy

At Vesco Cycles, we want you to ride with confidence. If your gear isn't the perfect fit, you can return unused items in their original packaging within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Prepare the Package

Securely pack the unridden bicycle or gear in its original box, ensuring all manuals, tools, and accessories are included.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location.

4

Inspection and Refund

Once our technicians inspect the returned items for quality assurance, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing